Welcome to FX Pedal Planet Online Store, where we're excited to introduce our Pre Order option, giving you the opportunity to secure upcoming products in advance. Now, you can be among the first to get your hands on your most coveted items! Here's how our Pre Order process works.
When a product is eligible for Pre Order, you'll find a dedicated button on the product page. Just click on it to reserve your item hassle free.
We understand the importance of convenience, which is why we offer a range of payment methods for Pre Order purchases. From credit cards to Clear Pay, Klarna, Afterpay, Google Pay, and more, choose the option that suits you best during the checkout process.
Rest assured, for Pre Order purchases, we'll authorise the payment on your selected method at the time of placing the order, ensuring a seamless transaction.
The estimated release date for new products will be clearly stated on the Pre Order product page. It's important to note that these dates are provided by the manufacturer. In the rare event of any changes, we'll keep you informed every step of the way.
Don't miss out on your desired item just because it's currently out of stock! Secure your order with a Pre Order purchase. Depending on the time of year and the date of our last order with the manufacturer, we anticipate that your order may take between four to eight weeks. But worry not, we'll keep you in the loop throughout the process.
Once you've successfully placed a Pre Order, you'll receive a detailed email and receipt with all the relevant information, including the estimated release date and payment authorisation details.
As soon as the Pre Order item becomes available from the manufacturer, we'll prioritise its shipment to you. While the estimated release date is an approximation, rest assured that we'll work diligently to get your Pre Order to you as swiftly as possible.
Should you choose to place a Pre Order alongside other in stock items, we may opt to ship your order in multiple shipments. This way, you can receive the available items promptly, while ensuring the Pre Order item is dispatched separately when it's ready. However, please talk to us and advise how you wish to proceed.
Throughout the Pre Order process, we'll keep you informed every step of the way. If there are any changes to the release date or other relevant information, we'll promptly notify you via email. Additionally, you can easily track the status of your Pre Order by logging into your account on our website.
If you decide to cancel your Pre Order, you can do so before the item is shipped. Simply get in touch with us, and we'll guide you through the cancellation process. Any authorised payment will be refunded according to our standard refund policy.
If you have any questions, concerns, or need further assistance regarding our Pre Order Policy, we are here to help. Feel free to reach out to us via email at npd@fxpedalplanet.co.uk or through our CONTACTS PAGE.
We're thrilled to offer you the convenience and exclusivity of Pre Ordering your desired products at FX Pedal Planet Online Store. Thank you for choosing us as your trusted destination for exceptional musical equipment. Reserve your Pre Order today and be one of the first to experience the latest gear in the industry!